If you live in Rajasthan, you need an SSO ID (Rajasthan Single Sign On) to use government services like Scholarship, Jobs, and e-Mitra. But many people face problems while logging in. I will show you how to fix the most common SSO ID login errors in simple steps.

SSO ID Login Error Solution Guide 2026 by Dr. Mukesh Jat IT Expert
Learn how to fix common Rajasthan SSO ID login issues.


1. Invalid Username or Password Error

This is the most common mistake. It happens when you type the wrong spelling or use wrong capital letters.

How to Fix Error

  • Forgot SSO I'D If you don't remember your ID, click on Forgot SSO I'D. You can get it back using your Jan Aadhaar or Google account.

  • Forgot Password If you forgot your password, just send an SMS. Type RAJ SSO PASSWORD and send it to 9223166166 from your registered mobile number.

2. Digital Identity Already Exists Error

This error comes when you try to make a new ID, but your Aadhaar or Jan Aadhaar is already linked to an old ID.

How to Fix this Error

  • You can have only ONE SSO ID in Rajasthan.

  • Do not try to make a new one. Instead, find your old ID using your Jan Aadhaar number.

3. Multiple SSO IDs Found Error

Sometimes, people create two IDs by mistake. Google and Rajasthan Government systems do not allow this.

How to Fix multiple sso Error 

  • You need to Merge your IDs.

  • Send an email to helpdesk.sso@rajasthan.gov.in with your Aadhaar card photo. They will delete the extra ID for you.

4. Invalid Captcha Error

Even if you type the numbers correctly, it says invalid. This is a technical glitch in your browser.

How to Fix This error 

  • Clear your browser history and cache.

  • Try to open the website in Incognito Mode (Private Window) in Chrome.

5. Error e-KYC Pending (New for 2026)

In 2026, the government made Jan Aadhaar e-KYC mandatory. If your profile is not updated, you cannot fill any forms.

How to Fix e-KYC error

  • Login to your SSO ID.

  • Click on Edit Profile.

  • Enter your Jan Aadhaar number and verify it with an OTP

Expert Tips for Safe Login

  • Use Google Chrome- It works best with the SSO portal.

  • Don't Share Never share your password with any Cyber Cafe owner or unknown person.

  • Update Mobile Number Always keep your current mobile number updated in your SSO profile.

Frequently Asked Questions (FAQs)

Can I change my SSO ID username?

No, you cannot change the username once it is linked to Aadhaar.

What if the SSO website is not opening?

Sometimes the server is down for maintenance. Wait for 1 or 2 hours and try again.

Is there an official App?

Yes, you can use the SSO Raj app from the Play Store, but for big forms, use a computer or laptop.